Access the AI & Community Framework
AI + Community Strategy Framework
A strategic frame for community leaders building their AI strategy, from opportunity identification through pilot design.
Most community teams are experimenting with AI in a few familiar areas: moderation, search, content drafting. The Community + AI Framework organizes the full range of opportunities into six strategic domains and sixteen functional areas, helping teams see the whole board and make deliberate choices about where to invest next.
The companion Pilot Design Worksheet moves from orientation to action, guiding you from initial ideas through a focused pilot plan you can start within weeks.
The AI + Community Strategy Framework includes:
The Community + AI Framework (V3), covering six strategic domains: Community Intelligence, Member Experience, Team Augmentation, Strategic Alignment, Innovation and Foresight, and Enterprise Integration. Each domain includes functional areas, key use cases, stakeholder mapping, enabling technologies, and maturity and confidence assessments.
The AI Pilot Design Worksheet, a structured exercise that moves through three stages: framework orientation and idea generation, opportunity filtering and prioritization, and pilot design with elevator pitch format, resource requirements, and success signals.
Structure3C Personal License (Non-Commercial).
You may view, download, and use these templates for your own strategic planning.
You may not sell, redistribute, present publicly, or incorporate them into consulting or commercial offerings without explicit written permission.